Configuring Receive-only Addresses

Receive-Only Email Accounts

Overview#

A Receive-Only Email Account can receive emails but cannot send them.

These mailboxes are useful when you only need to store incoming messages and never need to reply from that email address.

Common uses include:

• Email archives
• Monitoring mailboxes
• Contact form copies
• Shared inboxes
• Backup email storage

For example:

archive@autoscale.uk

can receive emails, but it cannot send emails to anyone.

How to Access Receive-Only Email Accounts

1. Log in to your hosting control panel.
2. Click Manage Hosting.
3. Select your hosting package.
4. Click Receive-Only Email Accounts.

You will see options to create and manage Receive-Only Mailboxes.

What Is a Receive-Only Email Account?

Think of it as a mailbox that can collect letters but cannot send any back.

Standard Mailbox#

Can:

✅ Send emails ✅ Receive emails

Receive-Only Mailbox#

Can:

❌ Send emails ✅ Receive emails

Create a Receive-Only Email Account

To create a new Receive-Only Mailbox:

1. Open Receive-Only Email Accounts.
2. Locate the Create Receive-Only Email Account section.
3. Enter the mailbox name.

Example:

receive

1. Select your domain.

Example:

@autoscale.uk

This creates:

receive@autoscale.uk

1. Click Create.

The system will automatically generate a secure password.

Password Information

When the mailbox is created:

• A random password is automatically generated.
• The password can be changed later if needed.
• The mailbox can be accessed through Webmail or an email application for reading messages.

Managing Receive-Only Mailboxes

Existing mailboxes appear in the Modify Receive-Only section.

Here you can view:

• Mailbox name
• Password information
• Storage usage
• Available actions

Change Mailbox Password

If you need to update the mailbox password:

1. Locate the mailbox in the list.
2. Click Change Password.
3. Enter a new secure password.
4. Save your changes.

The new password will be required the next time you access the mailbox.

Understanding Storage Usage

Each mailbox displays its storage usage.

Example:

0 Bytes / 10 GB

This means:

• 0 Bytes are currently being used.
• 10 GB of storage is available.

As emails arrive, the storage usage will increase.