Configuring Send-only Addresses

Send-Only Email Accounts

Overview

A Send-Only Email Account allows you to send emails using your domain name, but it cannot receive emails.

If someone sends an email to a Send-Only Email Account, the message will be rejected.

These accounts are commonly used for:

  • Website contact forms
  • WordPress SMTP
  • Automated notifications
  • Order confirmations
  • Application-generated emails

For example:

noreply@autoscale.uk

can send emails to customers, but customers cannot reply to it.

Screenshot2026-07-29161725.png

How to Access Send-Only Email Accounts

  1. Log in to your hosting control panel.
  2. Click Manage Hosting.
  3. Select your hosting package.
  4. Click Send-Only Email Accounts.

You will see the mailbox creation form.

What Is a Send-Only Email Account?

Think of it like a mailbox that only sends letters but cannot receive any.

Normal Mailbox

Can:

✅ Send emails ✅ Receive emails

Send-Only Mailbox

Can:

✅ Send emails ❌ Receive emails

Create a Send-Only Email Account

To create a new Send-Only Email Account:

  1. Open Send-Only Email Accounts.
  2. Locate the Create a Send-Only Mailbox section.
  3. In the Email Address field, enter the mailbox name.

Example:

noreply
  1. Select your domain.

Example:

@autoscale.uk

This creates:

noreply@autoscale.uk
  1. Click Create.

The system will automatically generate a secure password.

Screenshot2026-07-29161729.png

Password Information

When the mailbox is created:

  • A random password is generated automatically.
  • You can use this password immediately for SMTP authentication.
  • If needed, you can change the password later.
Screenshot2026-07-29161750.png

Common Uses

WordPress SMTP

Many WordPress websites use Send-Only Email Accounts to send:

  • Contact form notifications
  • Password reset emails
  • WooCommerce order emails
  • User registration emails

Example:

wordpress@autoscale.uk

No-Reply Emails

Many businesses use addresses such as:

noreply@autoscale.uk

These emails can send notifications while preventing incoming replies.

Website Notifications

Use a Send-Only Mailbox for:

  • Booking confirmations
  • Account alerts
  • Membership notifications
  • Automated system messages

Managing Send-Only Mailboxes

Once created, your Send-Only Mailboxes will appear in the list below the creation form.

From there you can:

  • View mailbox details
  • Change passwords
  • Edit settings
  • Remove unused accounts
Screenshot2026-07-29161750.png

Important Notes

  • Send-Only Mailboxes cannot receive emails.
  • Any email sent to the address will be rejected.
  • These accounts are designed for outgoing mail only.
  • They are ideal for SMTP and automated website emails.