Configuring Send-only Addresses
Send-Only Email Accounts
Overview
A Send-Only Email Account allows you to send emails using your domain name, but it cannot receive emails.
If someone sends an email to a Send-Only Email Account, the message will be rejected.
These accounts are commonly used for:
- Website contact forms
- WordPress SMTP
- Automated notifications
- Order confirmations
- Application-generated emails
For example:
noreply@autoscale.uk
can send emails to customers, but customers cannot reply to it.

How to Access Send-Only Email Accounts
- Log in to your hosting control panel.
- Click Manage Hosting.
- Select your hosting package.
- Click Send-Only Email Accounts.
You will see the mailbox creation form.
What Is a Send-Only Email Account?
Think of it like a mailbox that only sends letters but cannot receive any.
Normal Mailbox
Can:
✅ Send emails ✅ Receive emails
Send-Only Mailbox
Can:
✅ Send emails ❌ Receive emails
Create a Send-Only Email Account
To create a new Send-Only Email Account:
- Open Send-Only Email Accounts.
- Locate the Create a Send-Only Mailbox section.
- In the Email Address field, enter the mailbox name.
Example:
noreply
- Select your domain.
Example:
@autoscale.uk
This creates:
noreply@autoscale.uk
- Click Create.
The system will automatically generate a secure password.

Password Information
When the mailbox is created:
- A random password is generated automatically.
- You can use this password immediately for SMTP authentication.
- If needed, you can change the password later.

Common Uses
WordPress SMTP
Many WordPress websites use Send-Only Email Accounts to send:
- Contact form notifications
- Password reset emails
- WooCommerce order emails
- User registration emails
Example:
wordpress@autoscale.uk
No-Reply Emails
Many businesses use addresses such as:
noreply@autoscale.uk
These emails can send notifications while preventing incoming replies.
Website Notifications
Use a Send-Only Mailbox for:
- Booking confirmations
- Account alerts
- Membership notifications
- Automated system messages
Managing Send-Only Mailboxes
Once created, your Send-Only Mailboxes will appear in the list below the creation form.
From there you can:
- View mailbox details
- Change passwords
- Edit settings
- Remove unused accounts

Important Notes
- Send-Only Mailboxes cannot receive emails.
- Any email sent to the address will be rejected.
- These accounts are designed for outgoing mail only.
- They are ideal for SMTP and automated website emails.
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