How to Backup / Restore

Backup & Restore

Overview#

The Backup & Restore feature allows you to create backups of your website files and databases, download them for safekeeping, and restore them when needed.

Backups are useful before making major website changes, updates, or migrations.

Creating a Backup#

To create a backup:

1. Log in to your hosting control panel.
2. Navigate to Manage Hosting.
3. Select your hosting package.
4. Click Backup/Restore.
5. Locate the Create Backup section.
6. Choose the backup type:
   • Files
   • Databases

• Click Create Backup.

The backup process will begin and may take several minutes depending on the size of your website.

Backup Types#

Files#

Creates a backup of your website files, including:

• HTML files
• PHP files
• Images
• CSS files
• JavaScript files
• Documents and uploads

Databases#

Creates a backup of your MySQL databases.

This includes website content, settings, user accounts, and other database information.

Downloading a Backup#

Once a backup has completed:

1. Scroll to the Previous Backups section.
2. Locate the backup you want to download.
3. Click Download.

Downloaded backups should be stored in a safe location.

Note: Backups older than 12 hours are automatically removed from the control panel. If you need to keep a backup long-term, download it to your computer.

Restoring a Backup#

If you need to restore a backup:

1. Open Backup/Restore.
2. Scroll to the Restore section.
3. Select a Restore Type.
4. Choose whether you want to restore databases.
5. Upload your backup file.
6. Click Restore.

The system will begin restoring the selected backup.

Restore Types#

Delete All Files and Restore the ZIP File#

This option removes existing files before restoring the backup.

Use this when you want to completely replace your current website files.

Recreate Missing Files Only#

This option restores only files that are missing.

Existing files will not be overwritten.

This is useful when a few files have been accidentally deleted.

Uncompress All Files into a Temporary Directory#

This option extracts the backup into a separate temporary folder without affecting your live website.

This is useful if you want to review files before restoring them.

Restoring Databases#

You can also restore databases from a backup.

To do this:

1. Enable Restore Databases.
2. Upload the backup file.
3. Start the restore process.

This will restore database content included in the backup.

Previous Restores#

The Previous Restores section displays any restore operations that have been performed.

You can review past restore activity and its status.

Best Practices#

Before restoring a backup:

• Create a new backup of your current website.
• Verify you are restoring the correct backup file.
• Restore during low-traffic periods when possible.
• Check your website after the restore completes.