Setting up FTP Accounts

Overview

FTP (File Transfer Protocol) allows you to connect directly to your hosting account and manage website files using an FTP application such as FileZilla, Cyberduck, or WinSCP.

You can create additional FTP accounts for developers, designers, or team members and limit access to specific folders within your website.

Accessing FTP Accounts#

To manage FTP users:

1. Log in to your hosting control panel.
2. Select Manage Hosting.
3. Click on your hosting package.
4. In the hosting dashboard, locate and click FTP Accounts.

You will be taken to the FTP management page where you can create and manage FTP users.

Create a New FTP Account#

To add a new FTP user:

1. Open FTP Accounts.
2. Locate the Add a New FTP Account section.
3. Enter a username in the Username field.
4. Select the domain from the Domain dropdown.
5. Choose the folder the user should have access to using the Subdirectory field.
6. Click Create FTP Account.

The system will generate the FTP account and login details.

Understanding the Account Settings#

Username#

Enter a unique username for the FTP account.

Example:

developer

The username becomes part of the FTP login credentials.

Domain#

Select the website the FTP account should be associated with.

Example:

@autoscale.uk

Subdirectory#

Choose which folder the FTP user can access.

By default, the folder is:

public_html

This gives access to your website files.

You can also select a specific folder if you only want the user to access part of the website.

Examples:

public_html/blog
public_html/images
public_html/client-files

Restricting Access to Specific Folders#

One of the main benefits of additional FTP accounts is limiting access.

For example:

• A designer may only need access to the /images folder.
• A developer may only need access to the /blog folder.
• A client may only need access to a documents directory.

This helps keep the rest of your website secure.

FTP Connection Details#

After creating an FTP account, use the following server hostname when connecting:

ftp.us.stackcp.com

You will also need:

• FTP Username
• FTP Password
• FTP Hostname

Connecting with FileZilla#

After creating your FTP account:

1. Open FileZilla.
2. Enter the FTP hostname: ftp.us.stackcp.com
3. Enter your FTP username.
4. Enter your FTP password.
5. Click Quickconnect.

You should now see your website files.

Modify an FTP Account#

Existing FTP users will appear in the Modify an FTP Account section.

From here you can:

• Change passwords
• Update folder permissions
• Remove FTP accounts
• Review existing users

Common Uses for FTP Accounts#

FTP accounts are commonly used for:

• Uploading website files
• Allowing developer access
• Managing website backups
• Updating images and documents
• Providing limited access to team members