Setting up Custom Errors

Custom Errors

Overview

Custom Errors allow you to control what visitors see when an error occurs on your website. Instead of displaying a generic server message, you can create custom responses for specific HTTP error codes.

This can provide a better user experience and help visitors find their way back to your website.

Screenshot2026-07-28170313.png

Common Error Codes

Some commonly used error codes include:

  • 404 – Page Not Found
  • 403 – Access Forbidden
  • 500 – Internal Server Error
  • 503 – Service Unavailable

You can create custom responses for these and other HTTP status codes.

Screenshot2026-07-28170333.png

Add a Custom Error

To create a custom error response:

  1. Log in to your hosting control panel.
  2. Open Custom Errors.
  3. Click Add Custom Error.
  4. Select the desired Status Code.
  5. Choose a Type.
  6. Enter the required Value.
  7. Click Add Record.

Your custom error will be added immediately.

Screenshot2026-07-28170346.png

Custom Error Types

The available options may vary depending on the selected error code.

Common actions include:

  • Displaying a custom page
  • Redirecting visitors to another page
  • Returning a custom response

Select the option that best suits your website requirements.

Screenshot2026-07-28170407.png

Edit or Remove a Custom Error

After creating a custom error, it will appear in your list of configured error responses.

From there, you can:

  • Edit existing settings
  • Remove custom error rules
  • Create additional error responses
Screenshot2026-07-28170453.png

When to Use Custom Errors

Custom Errors are useful for:

  • Creating a branded 404 page
  • Redirecting visitors when content has moved
  • Displaying maintenance messages
  • Providing helpful navigation when errors occur